Frequently Asked Questions
Customer Service
How do I contact you with a customer service question?
It easy. Simply, email us at hello@cheekybabyboutique.com or call us at 706-388-2099 and we will get back to you as quickly as possible. All emails and phone calls are answered during regular business days between 10am to 6pm EST.
Store Location
Do you have a physical store?
Yes, we have a physical store and we’d LOVE for you to stop by and visit us! We are conveniently located at 306 Broad Street Rome, GA 30161. Can’t wait to see you.
Can't visit us in-person? No worries....shop with us online!
Do you have a factory online webpage or wholesale webpage?
No, our only website is this one. www.cheekybabyboutique.com
Ordering
Can I change or cancel my order?
We try our best to accommodate change requests and cancellations, but we typically ship within 24 hours. Therefore, please email or call us immediately if you need to make a change and we will try our best to make it happen! All order changes and cancellations are subject to a $5 fee.
If shipping label has already been created, we are unable to make any changes.
Do you charge sales tax?
We charge sales tax on all items that are shipped within GA. All other states ship tax-free.
Shipping
What are your shipping costs?
Shipping is FREE for all orders over $99 within the continental US only. Shipping costs for orders under $99 are just $6.99.
We are unable to ship furniture at this time. All furniture must be picked up at our warehouse. Please call to schedule a time for pick up.
When will my items ship?
In-stock items ship within 1-3 business days of receipt of payment. We will continuously keep customers updated with any shipping delays from the manufacture and/or freight carrier.
Gear purchases ship with in 3-5 business days of receipt of payment.
What delivery methods do you use?
Standard shipping is provided through USPS First Class, UPS, or FedEx which typically takes 2-5 business days.
If you have a preferred method of shipping you would like us to use, let us know before you make your purchase.
Please note, with the holiday season underway, we are already seeing delays with carriers. We will do our best to get your shipments out ASAP.
Will my entire order be shipped in one package?
Typically, yes. If all of your items will fit in a single package, they will be packaged together.
How do I track my order?
An email will be sent to you with the tracking number. If you do not see it, check your spam/junk folder or email us for it.
Do you ship to PO Boxes and APO/FPO addresses?
Yes! We ship United States Postal Service to PO Boxes and APO/FPO addresses.
Do you offer international shipping?
We are currently not setup to ship internationally.